FAQ

Is there a directory for BMZ service locations in Europe / Worldwide?

Länder

Name Service Point

E-Mail

Schweiz

Ampere Plus

info@ampere-plus.ch

Benelux

Gridservices

info@gridservices.eu

Italien

NEWEN Srl - E-Bike

info@newen-group.com

Spanien Tech-Ebike info@tech-ebik.es

Großbritaninen

Just e Bike

martin@justebikes.co.uk

Frankreich

doctibike

sav@doctibike.com

Neuseeland/Australien

Bullsports-Service

karl@bullsports.co.nz

Poland

BMZ Poland Sp.z.o.

BMZPolandServiceCenter@bmz-group.com

USA

BMZ USA

BMZ-USA@bmz-group.com

Which system variants does BMZ offer?
Is tuning allowed? (Safety Note)
Battery repair, cell replacement and "refreshing" the battery? (Safety Note)
I discovered a used BMZ battery on the internet. Can I use this? (Safety Note)
Are there any alternative replacement batteries from BMZ?
Are there alternative chargers for the BMZ e-bike batteries? (Safety Note)
What are the warranty periods for the BMZ e-bike batteries and complete systems?
What range can I achieve with a BMZ battery?
How much time is needed to charge the battery?
How does a complaint go?
Where can I get spare parts?
Where can I find useful tips on battery care and other helpful information?
Can a bike be retrofitted with the BMZ Drive Systems system?
What can you repair yourself on the BMZ drive systems? (Safety Note)
May I clean my e-bike with a high-pressure cleaner?